Make Payments With MyAccount
Easily make payments and manage your account online through MyAccount or the GM Financial Mobile app. You can:
- Schedule timely payments with MyAccount Auto Pay.
- Use points from My GM Rewards toward your account.
- Get account help at your fingertips.
- Go paperless to reduce clutter.
Other Ways To Pay
Explore our other convenient payment options.
Mail
Automatic Payments
Phone
Cash
Credit Card
Paying your bill by mail requires a personal check or money order and a payment coupon. You can download a payment coupon or find one at the bottom of your billing statement.
Regular payment
Send the following items using regular or overnight mail:
• Check or money order (payable to GM Financial) with your GM Financial account number
• Payment coupon
| Regular Mail: GM Financial P.O. Box 78143 Phoenix, AZ 85062 |
Overnight Mail: GM Financial 3137 East Elwood St Suite 130 Phoenix, AZ 85034 |
Lease Purchase or Retail Payoff payment
Send the following items using regular or overnight mail:
• Check or money order (payable to GM Financial) with your GM Financial account number
• Payment coupon
| Regular Mail — Lease Purchase: GM Financial Attn: Treasury Operations P.O. Box 736314 Dallas, TX 75373-6314 |
Regular Mail — Retail Payoff: GM Financial Attn: Treasury Operations P.O. Box 736313 Dallas, TX 75373-6313 |
| Overnight Mail — Lease Purchase and Retail Payoff: GM Financial Attn: Treasury Operations 3801 S Collins St. Arlington, TX 76014 |
Send the following items using regular or overnight mail:
- If paying one account:
- Check or money order (payable to GM Financial) with your GM Financial account number
- Payment coupon
- If paying multiple accounts:
- Check or money order (payable to GM Financial)
- Payment coupon
- Payment allocation form
| Regular Mail: GM Financial P.O. Box 78143 Phoenix, AZ 85062 |
Overnight Mail: GM Financial 3137 East Elwood St Suite 130 Phoenix, AZ 85034 |
Automatic Payments
We offer 3 ways to make recurring automatic payments:
1. MyAccount — quickly and flexibly arrange one-time payments, or Auto Pay recurring payments.
2. Auto Debit — authorize GM Financial to arrange automatic payments from your bank account.
3. Bank automatic payments — authorize your bank to send automatic payments from your bank account. This option is not available for Commercial accounts.
Alternatives to MyAccount Auto Pay take time to go into effect.
Auto Debit
To enroll:
- Download the Automatic Payment Plan form.
- Mail, email or fax the completed Agreement and voided check. If mailing, staple your check to your Agreement. If emailing or faxing, please scan both sides of your check.
Mail:
GM Financial
Attn: Account Services
P.O. Box 183621
Arlington, TX 76096-3621
Email:
autopay@gmfinancial.com
Fax:
1-877-581-6055
Please note:
- If you have a payment due before the first auto debit, make a payment using another method to avoid late fees. You can pay online, by mail or by phone.
- To cancel your participation, call 1-800-284-2271. Make sure to cancel at least 5 days before your payment due date to ensure cancellation.
- If you cancel auto debit, you are still responsible for your monthly payment on or before your assigned due date.
- Payments take a minimum of 10 days to go into effect.
Bank Automatic Payment
Your bank may allow you to set up automatic payments for home, automobile or other bills. Contact your bank to see if they can set up a GM Financial automatic payment.
Auto Debit
To enroll:
- Download the Automatic Payment Plan form.
- Mail, email or fax the completed Agreement and voided check. If mailing, staple your check to your Agreement. If emailing or faxing, please scan both sides of your check.
Mail:
GM Financial
Attn: Auto Debit/APP Department
P.O. Box 183621
Arlington, TX 76096-3621
Email:
autopay@gmfinancial.com
Fax:
1-877-581-6055
Lease Customers, Please note:
- If you have a payment due before the first auto debit, make a payment using another method to avoid late fees. You can pay online, by mail or by phone.
- To cancel your participation, call 1-855-501-5563. Make sure to cancel at least 5 days before your payment due date to ensure cancellation.
- If you cancel auto debit, you are still responsible for your monthly payment on or before your assigned due date.
- Payments take a minimum of 10 days to go into effect.
Bank Automatic Payment
Your bank may allow you to set up automatic payments for home, automobile or other bills. Contact your bank to see if they can set up a GM Financial automatic payment.
Phone
Paying your bill by phone requires using your bank account. It may take up to 2 business days for your payment to post to your GM Financial account. Fees may apply*.
*ACI Payments Inc. is a third party that charges you a fee for its payment services. Their fee may vary, is subject to change and is not included in the payment amount. It is deducted from your bank account as a separate transaction.
Call either number toll-free:
Automated Phone System — *$2.50 ACI fee
1-833-702-0077
Agent-Assisted — *$3.50 ACI fee
1-800-284-2271
Please have the following information available when you call:
- GM Financial account number
- Name of banking institution
- Checking account number, routing number and current check number
You can pay an amount less than $3,000 by phone.
Call either number toll-free:
Automated Phone System — *$2.50 ACI fee
1-833-702-0077
Agent-Assisted — *$3.50 ACI fee
1-855-501-5563
Please have the following information available when you call:
- GM Financial account number
- Name of banking institution
- Checking account number, routing number and current check number
Payments go into effect the day they are made but still may take up to 2 business days to post to your account.
You can pay an amount less than $3,000 by phone.
Cash (Wire Transfer)
There are two ways to pay your bill with cash — Western Union® and MoneyGram®. This option allows payments to post quickly.
Both Western Union and MoneyGram charge a fee for their services.
Pay With Credit Card Through Western Union
Personal
- Provide the appropriate information on the Quick Collect® form at your nearest Western Union location:
- Biller name:
- Purchase – GM Financial
- Lease – GM Financial Leasing
- GM Financial account number
- Biller name:
- Keep the Money Transfer Control Number (MTCN) you receive for your records. GM Financial does not charge a fee for this service, but Western Union does.
Commercial
- Provide the appropriate information on the Quick Collect® form at your nearest Western Union location:
- Biller name: GM Financial
- GM Financial account number
- Keep the Money Transfer Control Number (MTCN) you receive for your records. GM Financial does not charge a fee for this service, but Western Union does.
Pay With Credit Card Through Moneygram
Personal and Commercial
Visit the MoneyGram website and provide the appropriate information:
- Biller name:
- Purchase – GM Financial
- Lease – GM Financial Leasing
- GM Financial account number
- Receive code:
- Purchase – 2583
- Lease – 12424
GM Financial does not charge a fee for this service, but MoneyGram does.
Credit Card (Wire Transfer)
There are two ways to pay your bill with credit card — Western Union® and Moneygram®. This option allows payments to post quickly.
Both Western Union and MoneyGram charge a fee for their services.
Pay with Credit Card Through Western Union
Personal and Commercial
To pay online:
Visit the Western Union Quick Collect website and enter the appropriate information:
- Biller name: GM Financial
- GM Financial account number
Submit payments before 5 p.m. CT to post to your account the same business day. GM Financial does not charge a fee for this service, but Western Union does.
To pay by phone:
- Call Western Union at 1-800-634-3422.
- Keep the Money Transfer Control Number (MTCN) you receive for your records. GM Financial does not charge a fee for this service, but Western Union does.
Pay with Credit Card Through Moneygram
Personal and Commercial
Visit the MoneyGram website and provide the appropriate information:
- Biller name: GM Financial
- Receive code:
- Purchase – 2583
- Lease – 12424
- GM Financial account number
GM Financial does not charge a fee for this service, but MoneyGram does.
Need Assistance?
FAQ
Find answers to common questions.
Contact Us
Message us in MyAccount or in the GM Financial Mobile app.